Effective Date: July 15, 2026

Vozol Nigeria (operated by Afrovape Group, “we,” “us,” or “our”) values your privacy. This Privacy Policy details how we collect, use, protect, and share your personal information when you visit or shop on our website, use our e-commerce features, or interact with our digital services.

As a provider of age-restricted products, we strictly adhere to the Nigeria Data Protection Act (NDPA) and applicable global e-commerce and consumer safety regulations.

1. Age Restriction & Verification (Strict Policy)

Our products and website are intended only for adults of legal smoking age (18+ or 21+ depending on regional jurisdictions across Nigeria).

• We do not knowingly collect personal data from minors.
• We utilize electronic and physical age-verification methods.
• If we discover a minor has created an account, all data will be deleted immediately.

2. Information We Collect

We collect information that allows us to fulfill orders, verify identity, and enhance your shopping experience:

A. Information You Provide Directly

• Identity Data: First name, last name, and date of birth (for age verification).
• Contact Data: Email address, delivery address, billing address, and phone number.
• Account Data: Username, password, order history, and preferences.
• Payment Information: Payment methods handled through our secure, third-party payment gateways (e.g., Paystack, Flutterwave). We do not directly store credit/debit card numbers on our servers.

B. Information Collected Automatically

• Device & Usage Data: Your IP address, browser type, operating system, pages visited, time spent, and referral sources.
• Cookies and Tracking Technologies: Small files that help optimize site performance, remember your shopping cart items, and deliver tailored advertising.

3. Lawful Basis & How We Use Your Data

We process your data using the following legal grounds under the NDPA:

• Contractual Necessity: To manage your account, process checkout details, track shipments, and provide customer support.
• Legal Obligation: To strictly enforce age-restrictions, prevent fraudulent orders, and maintain accurate financial logs.
• Legitimate Interests: To analyze web traffic, evaluate store layout efficiency, prevent security breaches, and send relevant platform updates.
• Consent: For newsletter subscriptions, promotional SMS, or targeted marketing, which you can opt-out of at any time.

4. Sharing Your Information

We do not sell your personal data. We only share data with essential service providers who fulfill backend business services under strict confidentiality agreements:

• Logistics & Delivery Teams: Courier partners responsible for bringing packages safely to your door.
• Payment Gateways: Standard banking/fintech intermediaries checking transaction legitimacy.
• Age-Verification Services: Third-party identity frameworks checking that buyers match localized legal age minimums.
• Legal Enforcement: Law enforcement agencies, regulators, or courts if required to comply with local Nigerian laws.

5. Data Security & Storage

We utilize advanced Technical and Organizational Measures (TOMs), including Secure Socket Layer (SSL) encryption, firewalls, and restricted administrative roles to prevent data loss or unauthorized access.

Your data is stored securely on servers compliant with Nigerian data privacy frameworks. We hold your data only as long as necessary to fulfill orders, satisfy legal tax audits, or resolve billing queries.

6. Your Rights

Under the NDPA, you hold specific legal rights over your personal profile data. You may request to:

• Access a comprehensive breakdown of the personal records we hold about you.
• Rectify/Correct any outdated, wrong, or missing parameters on your profile.
• Erase/Delete your personal data from active customer records (subject to regulatory holding periods for tax or legal liability).
• Object or Restrict certain aspects of automatic web behavior modeling or data processing.

7. Changes to This Privacy Policy

We reserves the right to periodically alter this policy document to mirror updates in logistics processing, web features, or security structures. Changes go live immediately upon posting a renewed effective date at the top of the layout.

8. Contact Us

For privacy inquiries, data deletion requests, or support concerning your data rights, contact our Data Protection representative:

• Company: Vozol Nigeria (Afrovape Group)
• Email: privacy@afrovape.group (or your preferred support email)
• Customer Support: Available through our official channels.